Our Solution
- Relevant and Real-time Reporting
Current methods of disseminating and viewing alert information include:
- Alert information being sent to different departments and locations in an email distribution.
- Details about the status and activities related to an alert are maintained locally.
- Follow-up on the status of an alert is a manually intensive process through follow-up phone calls and emails.
- Reports are created manually and are limited to the department or local facility level.
- Problem
- Information is maintained locally and not shared across the organization.
- Relevant alert information does not reach all groups within the organization.
- Users need to sort through a multitude of alert data to identify the alerts that are relevant to them.
- Lack of visibility into the status of an alert without manual follow-up through phone calls & emails.
- Centralized processes & systems enable enterprise-wide visibility into alert status and activities.
- Automated status updates enable easy visibility into alert status.
- Automated distribution filtering ensures relevant alerts are sent to the correct individuals in a timely manner.
